Clearer enterprise workflows and user journeys
Reduce ambiguity before and during implementation with tested structure, interaction and content decisions.
User research, prototyping and accessible components
Stakeholder and user research, information architecture, journey mapping, wireframes, prototypes, content design and accessible component specifications.
Security and data
Design reviews consider safe defaults, permissions, sensitive information, error recovery and accessibility alongside the main workflow.
Accessibility review and acceptance criteria
Use WCAG 2.2 Level AA as a reference when agreeing accessibility acceptance criteria. Scope keyboard navigation, focus order, contrast, form errors and screen-reader checks with the target users and devices. Record findings and retest fixes; a design review alone does not establish conformance.
See selected software work →A useful first question
Where do users hesitate, abandon a task or depend on training to proceed?